The National Standards for Volunteer
Involvement in Australia provide a sound framework for supporting the volunteer
sector. The Standards are easy to follow and are adaptable to different
organisation types and different forms of volunteering which reflect the
diversity of this growing sector.
Direct benefits to organisations:
·
They provide good practice guidance and benchmarks to help organisations
attract, manage and retain volunteers, and
·
Help manage risk and safety in their work with volunteers.
Direct benefits to volunteers:
·
They help improve the volunteer experience.
The National Standards for Volunteer
Involvement (2015) are the intellectual property of Volunteering Australia.
They are recognised within Australia as the best practice framework for
volunteer involvement.
Additionally, Volunteering Australia will be
developing a flexible, tiered voluntary certification, or ‘Quality Mark’ system
to enable organisations to check how they are tracking in implementing the
Standards.
This is great news for the volunteering sector and
for the volunteer management profession. So many of our charity organisations
rely on volunteers across the nation. But it is vital that they are being seen
to do the right thing by volunteers and those who manage them.
People who may
wish to volunteer should have guidance on how organisations value volunteers.
In truth organisations that don’t value volunteering effort eventually run into
strife anyway as volunteers vote with their feet if they are not treated well
or “used” inappropriately.
Organisations that
have the ability to resource Human resources and a plethora of other paid
positions are doing volunteering a disservice if they engage volunteers but do
not resource volunteer management. Volunteers do not come for free. I repeat
volunteers do not come for free! Effective volunteer programs are adequately resourced
with staff, training, development and recognition budgets.
A quality mark
or best practice mark on volunteering standards will not be compulsory for
organisations yet but it will push to the forefront those organisations that
see the value of volunteering and effective volunteer management.
The Volunteer
Management sector must get behind the National Standards as it advances our
profession. Volunteers will get behind the National Standards as it goes to
their rights and protection and all organisations with volunteers have a duty
to implement these well researched industry standards!
Failure to do
so may not have consequences as of yet. But if a quality mark is developed and
an effective accreditation system put in place organisations that do not get on
board will be left behind or volunteers and staff who are passionate about the
mission they work for will demand to their leadership that their organisations
have standards for volunteer involvement! Bring it on!
Introducing the National Standards for Volunteer Involvement in Australia to an organization may contribute to Performance Development objectives relating to continuous improvement and preparedness for the future by keeping up to date with changes both within the organization and within the Volunteer Management sector.
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