Now that sounds more like it for Volunteer Management!

Spotted something exciting happening in the U.S.

Erin Barnhart is an internationally recognized expert in domestic and international service and volunteer engagement. She has been quoted by such media sources as CNN.com, The Wall Street Journal, The New York Times, New York Post, The Boston Globe, Smart Money, Marie Claire, and Budget Travel and has developed and delivered effective engagement tools, trainings, and resources for volunteers, volunteer resource managers, and organizations worldwide.

Erin has put together a "Volunteerism and Volunteer Management" course for Portland State University. She will be joined by Jayne Cravens and Kathleen Joy of Oregon Volunteers to present a series of intensive classes focused on those who work with volunteers in any capacity - or those that want to.

Jayne is an internationally-recognized professional with more than 20 years of experience regarding communications, volunteer involvement/community engagement, and capacity-building on a variety of topics for nonprofit organizations, non-governmental organizations (NGOs)/civil society, government-based community programs, and corporate philanthropy programs.

You can find a link to her fantastioc blog on this site.

According to Jayne’s blog “This comprehensive course will cover topics ranging from core competencies and emerging trends and tools for building and sustaining a successful volunteer program, to understanding the broad-reaching impacts of volunteer service and effective volunteer management, to engaging individuals in innovative and accessible ways to serve in their local neighborhoods, via their computers and smartphones, and in communities across the globe.

Unlike a lot of other volunteer management courses, this course will fully integrate online tools into all discussions (not just a module at the end), and will discuss the international volunteering scene.”

Now that sounds like a course for today’s Volunteer Management professional!

And delivered by a dynamic team! I can’t wait to hear more about the course and how it’s received! Let’s keep an eye on developments!

MY 200TH POST ON VOLUNTEER MANAGEMENT: AND IT GETS POLITICAL!

Where there is a vacuum of leadership there is an opportunity for dissenting voice. You see this quite often in politics. You don’t expect this in Volunteer Management.

Volunteer Management is not political nor does it conjure up ideas of dissent or disagreement. After all, the definitions and theories behind volunteerism are seen to be well and adequately defined by those who believe they have the moral right to say what is and what isn’t in the field of volunteerism.

Pity that!

In the Volunteer Management sector, things just seem to roll on. A few localized and encouraging waves towards the true advancement and professionalization of the sector wiped out by the tsunami of indifference by a sector that struggles to find its political voice and fundamental raison d’être.

To those who are perplexed by my talk of politics, dissent and such matters then you have obviously not been a follower of this blog and the message I seek to propagate.

But seeds of hope have been set.

More blogs have been born since I started blogging.

More voices are finding confidence.

There is more challenge to the status quo. Although it may look small to you right now, remember it is enormous compared to what came before – little or nothing!

There is such a long way to go.

Over 35,000 pages on this blog have been read in just a short 15 months.

The top 10 read posts suggest we seek a sense of humour as well as leadership in Volunteer Management. On top of that we really desire more knowledge on managing change and want to articulate great speeches that recognise volunteers! We also are curious on what is holding us back as a sector and the perception of volunteering and our role in maintaining or changing that.

200 posts.


Thanks for reading and have a say!

XXXX SAYS THANKS

Last Wednesday night during a big football game here in Oz betwwen Queensland and New South Wales, the Queensland based beer company XXXX ran a great ad about the people who put their hands up to help during the flood crisis in Queensland. I think its a powerful ad. I would have loved to hear the "volunteer" word but people will get the drift. Have a look by clicking on the title of this post

Volunteers are awe inspiring!

Why volunteer management requires specific skills

I came across some great writing on Volunteer management today thanks to a twitter prompt from Rob Jackson from Rob Jackson Consulting Ltd

Skills - Third Sector is an organisation based in the UK that helps to make sure that charities and social enterprises have the right people with the right skills to make a difference to people and their communities.
They believe that a thriving voluntary sector is crucial to building stronger communities and delivering good quality services.

Here’s some of what they say about Volunteer management in a position statement released on May 31st this year

“Skills – Third Sector champions the skills of volunteer management. From our research and experience we know that the nature of volunteering means that people who manage volunteers require specialist skills – skills that are distinct from those needed to manage paid staff. By skills we mean the knowledge, understanding and experience that someone needs to do their job well.”

I like this language on Volunteer management. They go on to say – “Managing volunteers is a skilled job that is different from managing paid staff. While the role has more in common with other management roles at a senior or strategic level, at the day to day level there are a number of important differences.”

They go on to list some of these and then talk about Evidence for specialist volunteer management skills

“Research on Valuing Volunteer Management Skills carried out by the Institute for Volunteering Research identified: “several differences between managing volunteers and staff including differences in terms of motivation, recruitment methods, attendance at meetings, taking holidays, boundaries between paid and volunteer roles and the need to deal with mental and physical decline as volunteers got older.”

The volunteer managers interviewed felt strongly that: “There was a need for volunteer management to be seen as a more clearly defined profession.”

Nodding your head? Are we not hearing this globally for some time now?


One of their conclusions states that “Not understanding the different skills needed to manage volunteers and how they differ from managing paid staff, can lead to poor quality services for the people who use the services and poor volunteering experiences for volunteers”

I felt that this was simply a well articulates position paper and something that should be adopted by professional associations for volunteer management firstly and secondly embraced by all bodies and associations involved in volunteerism.

A call for action as well as a wake up call.

At the very least please publish these types of articles and position papers on your websites.

To read the full article just click on this posts title.

Susan Ellis on Tour - and a snapshot by VOLQLD TV

Thanks to the efforts of Volunteering Queensland, OZVPM and People First Total Solutions we had the honour of having Susan Ellis touring Australia recently. I had the privilege of seeing Susan at workshop in Brisbane Australia.

Volunteering Qld have developed A TV Channel which I believe to be an innovative step for any volunteer agency in the globe
It features a regular mix of best practice features on organisations leading volunteering, evocative stories detailing interesting, meaningful volunteer experiences and news on volunteering trends, issues and happenings.

I have talked about this agency taking a leading global position on leadership in matters volunteering before and here is a perfect example
They have great people doing great things in my opinion.

And I am lucky to be a witness to that as I reside in Queensland.

The volunteers they have working on VolunteeringQLDTV are most impressive.
By clicking on the title of this posting you get to see their production and report of Susan Ellis, "It takes a whole organisation."

It is already the top rated clip on Volunteering Qld TV after only being up for 4 days and is the 4th highest viewed clip. Given that it’s only been online for 4 days I am thinking that its resonating with people already.

And why wouldn’t it?

In a few minutes you get to see some great pearls of wisdom from Susan!

Volunteer Management: Perhaps our greatest weakness is not realising our own power.

Power. – “The ability, strength, and capacity to do something - control and influence over other people and their actions” – The Encarta Dictionary.

Lord Acton wrote that power corrupts and I bet you never viewed Volunteer Management as a position of power. Power and Volunteer Management don’t seem to belong in the same sentence – don’t seem to be a natural fit. And good grief why would I be pitting them together when after all other word combinations seems to sit uncomfortably in our profession.

Such as:

Career aspiration and Volunteer Management

Education pathway and Volunteer Management

Financial security and Volunteer Management

Consultancy and Volunteer Management

The above 4 are surely a blog for another day. If you have doubts on what I am saying or difficulty understanding just look at the combinations again and change Volunteer Management into Human Resource Management.

So basically there are positions or philosophical places or contemplations where Volunteer Management is a no go area in my view or an uncomfortable and unwelcome guest because some of us have tried to bring a few of these ideals together.

Take power and Volunteer Management. What power do you wield as a Volunteer Manager or Coordinator within your agency, your community and world?

Have you ever even contemplated this question?

If we follow assumed constraints this may seem like a silly question. Ken Blanchard author of the One Minute Manager wrote that “An assumed constraint is a belief you have , based on past experience, that limits your current and future experience.”

Looking at this statement - I believe that as a sector we don’t believe we have any power at all.

None.

Zilch.


We are not consulted as a profession on a national or international level; if you think so – where I ask you? Please point out and I will publish here. There may be some positive things happening globally but nothing groundbreaking – Again, if you think so – where I ask you? Please point out and I will publish here.

When was the last time you ever saw an association for Volunteer Management exhibit or exercise power? Where? Anywhere in the globe?

Where is the evidence of our ability to act and speak with strength, our capacity to do something and control and influence other people?

Where are the voices then who challenge our consumed constraints? I hear individuals but not a collective organised voice.

Anywhere.

I’ve always believed that in order to have a successful Volunteer Management sector we need to have a critical mass of successful Volunteer Managers driving the sector forward.

If the majority of us feel we don’t get what we deserve, or we are under recognized and under resourced or that nothing ever changes within our own organisations then how can we expect any advancement for our sector?

If we, as Volunteer Managers and Coordinators feel powerless at our workplaces then how can we expect our sector to influence anybody or anything?

Power?

Effective Volunteer Managers bring to organizations:

Knowledge of an amazing movement that Susan J Ellis calls People Raising (As opposed to Fundraising)

An enormous array of talent and skill given freely

A diversity of background, age, nationality, thought, belief, skills, and motivation

Priceless, yes Price less community buy in

And you, yes, you reading this, manage or coordinate this.

You cultivate the most amazing experiences and influence the lives of so many. Volunteers look to you if you are an effective leader. Other look to you for volunteering solutions. The community seeks you out for gateways to involvement. Society relies on your efforts for building.

You don’t acknowledge your power. It is time you did. And when you do…Lead others to the same belief. And lead some real collective action.

“The only way in which anyone can lead you is to restore to you the belief in your own guidance” – Henry Miller

Boldy going where no Volunteer Manager has gone before

STAR TREK QUOTES ADAPTED TO VOLUNTEER MANAGEMENT

"I was out doing volunteer management when your grandfather was in diapers" -- Kirk


"But this is the court of the year 2079, by which time all 'United Earth' nonsense had been abolished and Volunteer Management had been recognised as a profession" -- Q, presiding in a postholocaust court (Encounter at Farpoint – Star Trek The Next Generation)


"interesting career this volunteer management is, isn’t it?" -- Spock
It has always been so. -- Sarek
Indeed. Why did you choose this one? -- Spock
It seemed the logical thing to do at the time." -- Sarek (Journey To Babel)


"Please, Spock, do me a favor ... 'n' don't say Volunteer Management’s `fascinating'..." -- Dr. McCoy
"No... but it is... interesting..." -- Spock (The Ultimate Computer)


"Computer, we have decided to support IVMD, abort self destruct sequence; authorization Janeway, pi, 1, 1, 0" -- Janeway (Dreadnought)