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Showing posts from July, 2016

10 ways to lose Volunteers!

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Having managed volunteers for close on 19 years I have gained the best knowledge from volunteers themselves. I like to probe, constantly. Why did you volunteer? Why did you chooses this organisation? Have you volunteered before? What was that experience like for you? What keeps you volunteering?

An effective Volunteer Manager has a curious mind. Curiosity may have killed the cat but in our field we can gain great learning from it. Why does John, who volunteers every Thursday morning and has done so for the last 12 years continue to do so? Why does Skye make time for volunteering despite her busy university life and social life?

The Volunteer interview is my favourite place to get valuable information about people, their motivations and their past experiences. It is also the place to get to know their expectations. How many of us forget to ask about their expectations? Does it become a place where we simply “Tell” them what is expected and then prattle on about the many rules and regu…